Free E-commerce Order Delivery Note Template & Generator

Create a packing-style delivery record for an online order with SKUs, quantities, shipment, and return references. This free delivery note template opens with practical line items for online sellers, warehouses, and fulfillment providers, calculates totals when the document uses prices, and exports as a polished PDF.

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Use-case checklist

What to include in a e-commerce order delivery note

An e-commerce delivery note gives the customer an item checklist without exposing internal costs. It also helps support teams resolve missing-item claims by tying the package to an order and shipment.

  • seller, customer, ship-to, order, and shipment
  • package count, carrier, and tracking
  • SKU, item, variant, and shipped quantity
  • backorder, split, substitution, and condition notes
  • packer, ship date, return reference, and recipient

Example starting lines

DescriptionQty
Product units shipped3
Accessory units shipped2
Backordered item units1

Complete it cleanly

List seller, customer, ship-to, order, shipment, package count, SKU, item, variant, quantity, backorder or split status, carrier, tracking, return instructions, and packing reference.

When this document is the right choice

Use this delivery note to record which goods were delivered and accepted. A delivery note tracks items and quantities, normally without prices. The invoice handles payment; the signed delivery note supports quantity and condition checks.

Frequently asked questions

What should a e-commerce order delivery note include?

Include seller, customer, ship-to, order, and shipment, package count, carrier, and tracking, SKU, item, variant, and shipped quantity, backorder, split, substitution, and condition notes, and packer, ship date, return reference, and recipient. The fields and example lines on this page give you a practical starting point.

How should I complete this delivery note before sending it?

List seller, customer, ship-to, order, shipment, package count, SKU, item, variant, quantity, backorder or split status, carrier, tracking, return instructions, and packing reference.

Is this e-commerce order delivery note template free?

Yes. You can create, edit, and preview the document without an account. Creating and previewing is free. PDF downloads cost $2.29 per document, or are included with Unlimited.