Free Returned Goods Credit Note Template & Generator

Reduce an invoice after accepted goods are returned in full or in part. This free credit note template opens with practical line items for retailers, wholesalers, and product sellers, calculates totals when the document uses prices, and exports as a polished PDF.

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Use-case checklist

What to include in a returned goods credit note

The original sale should remain in the records even when goods come back. A credit note documents which items and quantities were accepted for credit and how much the customer balance changes.

  • customer and original invoice number
  • return authorization and received date
  • returned items, quantities, and original prices
  • tax and total credit
  • refund method or account-credit status

Example starting lines

DescriptionQtyRate
Returned product credit3$125
Sales tax reversal1$30

Complete it cleanly

Reference the original invoice and return authorization, list returned SKUs and quantities, use the original unit prices and tax treatment, and state whether the credit is refunded or left on account.

When this document is the right choice

Use this credit note to document a reduction or reversal against an issued invoice. A credit note changes the amount owed on an earlier invoice without deleting the original record. Reference the original invoice and state the exact reason for the adjustment.

Frequently asked questions

What should a returned goods credit note include?

Include customer and original invoice number, return authorization and received date, returned items, quantities, and original prices, tax and total credit, and refund method or account-credit status. The fields and example lines on this page give you a practical starting point.

How should I complete this credit note before sending it?

Reference the original invoice and return authorization, list returned SKUs and quantities, use the original unit prices and tax treatment, and state whether the credit is refunded or left on account.

Is this returned goods credit note template free?

Yes. You can create, edit, and preview the document without an account. Creating and previewing is free. PDF downloads cost $2.29 per document, or are included with Unlimited.