Free Damaged Goods Credit Note Template & Generator

Credit all or part of an invoiced shipment because goods arrived damaged or unusable. This free credit note template opens with practical line items for sellers, distributors, and wholesalers, calculates totals when the document uses prices, and exports as a polished PDF.

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Use-case checklist

What to include in a damaged goods credit note

A damage credit should connect the commercial adjustment to the specific shipment, items, and evidence without erasing the original delivery and invoice records.

  • customer, invoice, order, and delivery reference
  • damaged items and quantities
  • claim or evidence reference
  • item, freight, and tax credit
  • return, disposal, replacement, or refund outcome

Example starting lines

DescriptionQtyRate
Damaged goods credit5$88
Freight credit1$65

Complete it cleanly

Reference the invoice, order, delivery, and claim; identify damaged SKUs and quantities; state whether goods are returned, discarded, or retained; and document freight or tax adjustments separately.

When this document is the right choice

Use this credit note to document a reduction or reversal against an issued invoice. A credit note changes the amount owed on an earlier invoice without deleting the original record. Reference the original invoice and state the exact reason for the adjustment.

Frequently asked questions

What should a damaged goods credit note include?

Include customer, invoice, order, and delivery reference, damaged items and quantities, claim or evidence reference, item, freight, and tax credit, and return, disposal, replacement, or refund outcome. The fields and example lines on this page give you a practical starting point.

How should I complete this credit note before sending it?

Reference the invoice, order, delivery, and claim; identify damaged SKUs and quantities; state whether goods are returned, discarded, or retained; and document freight or tax adjustments separately.

Is this damaged goods credit note template free?

Yes. You can create, edit, and preview the document without an account. Creating and previewing is free. PDF downloads cost $2.29 per document, or are included with Unlimited.