Free Quantity Shortage Credit Note Template & Generator

Credit invoiced units that were short-shipped, missing, or rejected at receiving. This free credit note template opens with practical line items for wholesalers, manufacturers, and B2B sellers, calculates totals when the document uses prices, and exports as a polished PDF.

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Use-case checklist

What to include in a quantity shortage credit note

A shortage credit should connect buyer evidence to the invoice line. Item, quantity ordered, quantity invoiced, quantity accepted, and unit price make the adjustment auditable for both inventory and accounts payable.

  • seller, buyer, PO, shipment, and invoice
  • SKU, description, and unit
  • ordered, invoiced, delivered, and accepted quantities
  • shortage reason and unit-price calculation
  • tax adjustment, replacement status, and total credit

Example starting lines

DescriptionQtyRate
Short-shipped product units12$38

Complete it cleanly

Use PO, shipment, delivery-note, invoice, item or SKU, invoiced quantity, accepted quantity, shortage, unit price, tax, and disposition. Keep replacement shipments separate from the financial credit.

When this document is the right choice

Use this credit note to document a reduction or reversal against an issued invoice. A credit note changes the amount owed on an earlier invoice without deleting the original record. Reference the original invoice and state the exact reason for the adjustment.

Frequently asked questions

What should a quantity shortage credit note include?

Include seller, buyer, PO, shipment, and invoice, SKU, description, and unit, ordered, invoiced, delivered, and accepted quantities, shortage reason and unit-price calculation, and tax adjustment, replacement status, and total credit. The fields and example lines on this page give you a practical starting point.

How should I complete this credit note before sending it?

Use PO, shipment, delivery-note, invoice, item or SKU, invoiced quantity, accepted quantity, shortage, unit price, tax, and disposition. Keep replacement shipments separate from the financial credit.

Is this quantity shortage credit note template free?

Yes. You can create, edit, and preview the document without an account. Creating and previewing is free. PDF downloads cost $2.29 per document, or are included with Unlimited.